Ford has issued a statement announcing a “complimentary service” to inspect Explorers sold between 2011 and 2017 for exhaust leaks.
The concerns were raised by police departments who complained of exhaust gases entering the cabins, and according to regulators, more than 2,700 complaints have been filed, including three crashes and 41 injuries that are said to have been linked carbon monoxide exposure.
Ford insists that the cars are safe and that its “investigation has not found carbon monoxide levels that exceed what people are exposed to every day.” It doesn’t state how long you have to be in the car to receive your “daily dose” of carbon monoxide, which could be as little as a trip to the shops – we simply don’t know, as Ford hasn’t released this detail.
Ford says that the exhaust leaks in the police vehicles have been caused when fitting out the cars for duty.
“To be clear, other carbon monoxide concerns in Police Interceptor Utilities are related to unsealed holes from the installation of police equipment by third parties after the vehicle was purchased,” the statement reads.
Around 1.3 million vehicles are in line for the service action in the United States, while 84,000 vehicles in Canada and 24,000 in Mexico can also get the vehicles attended to.
“To reduce the potential for exhaust to enter the vehicle, dealers will reprogram the air conditioner, replace the liftgate drain valves and inspect sealing of the rear of the vehicle at no cost to the customer,” said Ford.